Sudoku Monster Privacy Policy

1. Introduction

Welcome to Sudoku Monster, a game developed by Baloni Games ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game and related services (collectively, the "Service"). Sudoku Monster is available on multiple platforms: WebGL (web browsers), Android, and iOS.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. Note that certain features and payment methods may vary by platform (WebGL, Android, or iOS).

If you do not agree with our policies and practices, please do not use our Service. We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, username, and password (stored securely in hashed form).
• Profile Information: Any profile information you choose to provide, such as display name or avatar preferences.
• Game Data: Your game progress, statistics, achievements, unlocked content (skins, badges), tournament results, rankings, and saved game states.
• Communication Data: If you contact us for support, we collect your name, email address, and the content of your messages.
• Payment Information:
  • WebGL: If you make in-game purchases through our web version, we collect payment information processed through Stripe (see Third-Party Services).
  • Android: In-app purchases are processed through Google Play Store. We receive transaction confirmations but do not process payment card information directly.
  • iOS: In-app purchases are processed through Apple App Store. We receive transaction confirmations but do not process payment card information directly.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers, IP address, browser type, and language settings.
• Usage Data: How you interact with our Service, including game sessions, features used, time spent playing, and in-game actions.
• Performance Data: Game performance metrics, crash reports, error logs, and technical diagnostics.
• Location Data: General location information derived from your IP address (country/region level, not precise location).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: Create and manage your account, save your game progress, enable multiplayer features, tournaments, and rankings.
• To Improve Our Service: Analyze usage patterns, identify bugs, optimize performance, and develop new features.
• To Personalize Your Experience: Customize game content, difficulty levels, and recommendations based on your preferences and gameplay history.
• To Communicate With You: Send you important updates about the Service, respond to your inquiries, and provide customer support.
• For Analytics and Research: Understand how users interact with our Service to improve game design and user experience.
• For Advertising: Display personalized advertisements within the game (see Third-Party Services section for details).
• To Ensure Security: Detect, prevent, and address fraud, abuse, security issues, and technical problems.
• To Comply With Legal Obligations: Meet legal requirements, respond to legal requests, and protect our rights and the rights of our users.

4. Third-Party Services

We use third-party services that may collect, process, and store information about you. These services help us operate, analyze, and improve our Service. Each service has its own privacy policy, and we encourage you to review them.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We share information with third-party service providers (listed above) who perform services on our behalf, such as hosting, analytics, advertising, and payment processing. Payment processing varies by platform: Stripe for WebGL, Google Play Store for Android, and Apple App Store for iOS.
• For Legal Reasons: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
• In Case of Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with your explicit consent or at your direction.
• Public Rankings: Your username and ranking information may be displayed in public leaderboards and tournament results.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure password storage using industry-standard hashing algorithms
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure through trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Please use strong passwords and do not share your account credentials.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You can access and download your account data, including game progress and statistics, through the game settings or by contacting us.

8.2 Correction

You can update your account information, including email address and profile details, through the game settings or by contacting us.

8.3 Deletion

You can request deletion of your account and associated data at any time. Please visit our Account Deletion page for instructions. Note that some information may be retained for legal or legitimate business purposes.

8.4 Opt-Out of Marketing

You can opt out of marketing communications by unsubscribing from our emails or adjusting your notification preferences in the game settings.

8.5 Opt-Out of Analytics and Advertising

You can opt out of certain analytics and advertising services:

• Google Analytics: Use the Google Analytics Opt-out Browser Add-on
• Google Ads (WebGL only): Manage preferences in Google Ad Settings
• Unity Ads (Android and iOS only): Adjust ad tracking preferences in your device settings (iOS Settings → Privacy → Tracking, Android Settings → Google → Ads)
• Device Settings: You can also manage ad tracking preferences in your device settings:
  • iOS: Settings → Privacy → Tracking
  • Android: Settings → Google → Ads

8.6 GDPR Rights (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification (correction) of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

8.7 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

9. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account deletion for legal and business purposes.
• Game Progress and Statistics: Retained while your account is active. You can delete this data by deleting your account.
• Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for research and improvement purposes.
• Legal Requirements: Some information may be retained longer if required by law, court order, or to resolve disputes.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions where applicable. If you are located in the EEA, we comply with GDPR requirements for international transfers.

11. Cookies and Tracking Technologies

Our use of cookies and similar technologies varies by platform:

11.1 WebGL Version

In our WebGL (web browser) version, we use cookies to enable automatic login functionality. These cookies store authentication tokens that allow you to stay logged in across browser sessions. We also use cookies and similar tracking technologies for:

• Remembering your login status and preferences
• Analyzing how you use our Service
• Delivering personalized content and advertisements (through third-party services like Google Ads)
• Improving the performance and functionality of our Service

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features, including automatic login. For more information about our use of cookies, please see our Cookie Policy.

11.2 Android and iOS Versions

Our Android and iOS mobile applications do not use cookies. Instead, we use the encrypted storage capabilities of your device to securely store authentication tokens (access tokens and refresh tokens) locally on your device. This allows you to stay logged in without requiring cookies. The encrypted storage is managed by the operating system and provides secure, platform-native storage for sensitive authentication data.

Third-party services used in our mobile apps (such as Unity Ads and Unity Analytics) may use their own tracking technologies, but our application itself does not use cookies on mobile platforms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Updating the "Last Updated" date at the top of this Privacy Policy
• Posting a notice in the game or on our website
• Sending you an email notification (if you have provided an email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the updated policy.